FAQ – KillerSnails

FAQ

PURCHASING

How do I buy your products?

Visiting www.killersnails.com is the easiest way to purchase products. Our digital products and our card games are available here.

How do I purchase BioDive and how do I activate my license?

BioDive FAQ 1 - YouTube

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What do I need for the virtual reality/digital products?

While some of our apps are free, to access additional content you will need to purchase seats for our experiences using a Killer Snails Account. That account can create a personal or classroom experience.

How do I buy a single seat subscription?

Single seats subscriptions can be purchased directly from www.killersnails.com. When you complete the order, you have the option of creating a Killer Snails Account with the email used to make your purchase. If your email is tied to a Killer Snails Account already, you can add seats directly to your account when purchasing. You also have the option of using the Order ID for your purchase to add seats to any Killer Snails Account.

How do I buy multiple seat subscriptions?

Multiple seat subscriptions can be purchased the same way as the single seat subscriptions above. If you are looking to purchase for more than one classroom (~25+ seats), please contact us by our Contact Form.

How do I get a price quote?

Please contact us by our Contact Form

How do I submit a purchase order?

Please send your purchase order to info@killersnails.com.

How can I pay?

Using www.killersnails.com you can pay via credit card, PayPal, GPay. You may also pay us by passenger pigeon or any other monetary means...

Where’s your w9?

You can download our W9 here

Are there grants to help cover costs for your experiences/games?

Yes, here are a few grants that can be used:

Bank of America Foundation — This foundation funds education with an emphasis on K-12, including after-school programs, early childhood development, English as a second language, financial literacy and youth mentoring programs.
Computers for Learning — This program donates surplus federal computer equipment to schools and educational non-profits, giving special consideration to those with the greatest need.
George Lucas Educational Foundation — Although not a source for funding, this sites contains a myriad of sites and sources of information about grants.
Grants Information Collection — The University of Wisconsin maintains a comprehensive site with grant resources.
Killer Snails is under contract with BOCES affiliated institutions - check with your BOCES!

MANAGING KILLER SNAILS ACCOUNTS

How do I create a class?

If you log into Killer Snails Account, click the “+class” and add a class name. Once the class has a name, add students by entering their emails, first and last names.

What if my students cannot receive email from outside of the school?

When creating your class, make sure for the question "Can your students receive email from outside of the school?" you select NO. If students use Google to sign in to their e-mails, then for "Do your students use Google as a sign on system?" select YES. Students will be able to use the "Sign in with Gooogle" button to log on. If you do not use Google for a sign on system, then you will need to create either a password for all students to use, or you can assign individual passwords when.

How do I set up a classroom in BioDive?

BioDive FAQ 02 - YouTube

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How do I manage “Classes”?

You can manage your classes by logging in to your Killer Snails Account. You will be able to remove or add students to existing classes, delete classes, download student answers, or create new classes.

How can I check if students have logged into their accounts?

When you log into Killer Snails Account, you can click on the button for your class to get a list of students. If a student has verified their email and created a password, you will see next to their email address. If not, then they will have a next to their email.

Can I remove students from class?

To remove students from a class, log into your Killer Snails Account and select the class in which you want to remove your student. Click on the. You will be asked to confirm the deletion. If the student had started working in the class, the seat will not be returned.

Can I add students to an existing class?

If you log into Killer Snails Account, and click on your class, you will be able to add students to an existing class by clicking the Add More Students button. Fill out their information and click on the ADD TO CLASS button.

What happens to personal data when a student is removed from a class?

If a student is removed from a class, and is not enrolled in any other Killer Snails classes, then their data will be deleted from our database, in accordance with FERPA guidelines.

What happens to student responses at the end of the school year?

Following FERPA guidelines, once the subscription ends, all data will be deleted within 45 days of the contract ending. Upon request, Killer Snails can provide a spreadsheet of de-identified student responses for teachers.

USING YOUR KILLER SNAILS ACCOUNTS

System requirements (computer/mobile)

To access Killer Snails Account, you will need a computer or mobile device with a current web browser with Javascript and Cookies enabled. We recommend recent versions Chrome or Safari.

NOTE: Safari 9 or less and all versions of Internet Explorer are not supported.

What type of internet connection is required?

1 Mbps or better (broadband recommended). VR devices will need internet access via Wi-fi in order to connect to Killer Snails Accounts and the product being used.

How do I create an account?

You can create an account at Killer Snails Account register page. Fill out the information and click on “Register”. Once complete, you will receive an email to verify your account.

How do I reset my password?

To reset your password, you will need to log out of Killer Snails Account, and follow the link to Killer Snails Account forgot password page. Enter your email, and you will be sent a link to change your password.

Are the accounts secure/encrypted?

All account information is stored in a database and is encrypted.

Will my email address be visible to others?

Emails are used for log-in purposes only. Only teachers that have added students to their classes will be able to see the email addresses of their students. Emails will not be used for any marketing purposes.

How will my email be used?

Your email will be used as the username for you to log into Killer Snails Accounts or any product that uses a Killer Snails Accounts login, like BioDive’s Digital Journal. The accounts are linked to individual emails so if students move they can keep their account.

What to do if Killer Snails pages are blocked by my school/district?

Please check with your school or district’s IT department to ensure that they unblock the following domain:

killersnails.com

They should not limit it to just the www prefix (ie: www.killersnails.com) since other subdomains will also be accessed by different products. For instance, to login to Killer Snails Account, you will need access to accounts.killersnails.com. For BioDive, you will also need access to biodive.killersnails.com.

We would be happy to speak with your IT department to help assist with this process- please contact us at info@killersnails.com

STANDARDS ALIGNMENT

What standards does BioDive align to?

BioDive is aligned to the Next Generation Science Standards. You can view the BioDive Lesson Plan for more details on which standards are addressed.

STILL HAVE QUESTIONS?

If you still have questions, please feel free to contact us on our Contact Form

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